A Less Than Desirable Milestone
I’ve dealt with difficult clients, we all have. They’re the ones who are forgetful, disorganized and bad communicators. They get upset at people who don’t come to the same conclusion they do. They literally wonder why you can’t read their mind. They have the worst email etiquette. They change their strategies on a fly and forget to tell you. They have incompetent assistants. They’re always unavailable.
And then there are abusive clients. I dealt with my first one this week.
I was on a conference call with a coworker in my office, door closed. The yelling coming from the phone was heard by people in the conference room next door. He berated us, asking if we were on drugs for making certain decisions. He would scream “you mean to tell me you don’t know the difference between ____ and ____ ? YES OR NO? IT’S A SIMPLE QUESTION! YES OR NO?!”
This is also a client who refuses to be copied on emails, and hired an in-house PR/marketing manager but then denied her any authority or decision making power, essentially making her useless. Our emails go through his Executive Assistant, who becomes a de facto person of authority but has none.
What a friggin’ mess.
Robin Williams: Where were you when you first heard the news?
If you are between the ages of 30-65, then I am certain that the news of actor Robin Williams’ death by apparent suicide is soul crushing in a way that twentysomethings and the octogenarians may not understand completely.
What a tragic death. What a brilliant performer.
For me, one of the most difficult things to comprehend early on was how the news could come from this press release from the Marin County Sheriff’s Department. Such a stark, cold, official document. How could this be the messenger of death? Robin Williams was so funny, kindhearted and beloved by all. How could the news of his death come from a PDF Word document? Stranger yet, I saw the link to the PDF via Twitter.
The world lost an incredible father, husband, actor and man struggling with depression today.